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Terms and Conditions for The Tutor Connect Hub Subscriptions

Introduction

Welcome to The Tutor Connect Hub, a platform designed to connect learners and tutors in pursuit of educational excellence. By subscribing to our services, you agree to abide by the terms and conditions set forth herein. These terms are governed by the laws of England and Wales and outline the obligations and rights of subscribers.

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Definitions

  • Subscriber: Refers to any individual or organisation purchasing a subscription to access The Tutor Connect Hub.

  • Services: Refers to the educational tools, resources, and connectivity facilitated by The Tutor Connect Hub.

  • Subscription Fee: Refers to the payment made by the subscriber for access to The Tutor Connect Hub as outlined in their subscription plan.

  • Platform: Refers to The Tutor Connect Hub's website and associated applications.

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Subscription Plans and Fees

 
Types of Subscription

Subscribers may choose the annual subscription plan. Details of the plan, along with associated fees, can be found on our website [URL].

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Payment Terms

  • All fees are payable in GBP (£).

  • Subscribers must make payments via the payment methods authorised by The Tutor Connect Hub.

  • Payments must be made in advance. Access to the platform is contingent upon receipt of the payment.​

 
Refund Policy

Refunds are only available under specific circumstances, such as technical issues that prevent access to the platform. Requests for refunds must be submitted in writing to customer support. Refunds will be processed within 14 working days.

 

User Obligations

 
Account Registration

Subscribers must register for an account using accurate and up-to-date information. Sharing account credentials with third parties is strictly prohibited.

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Compliance with Laws

Subscribers agree to use the services in compliance with applicable laws, including but not limited to the laws of England and Wales.

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Prohibited Activities

The Tutor Connect Hub prohibits the following activities:

  • Engaging in fraudulent behaviour or misrepresentation of identity.

  • Uploading or sharing unlawful, defamatory, or discriminatory content.

  • Exploiting the platform for commercial purposes unauthorised by The Tutor Connect Hub.

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Service Availability

The Tutor Connect Hub aims to provide uninterrupted access to its services. However, we make no guarantees regarding availability due to maintenance, third-party disruptions, or technical issues.

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Maintenance and Updates

We reserve the right to perform maintenance and updates to improve functionality. Subscribers will be notified in advance of any planned disruptions.

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Intellectual Property

All content on The Tutor Connect Hub, including but not limited to text, graphics, logos, and software, is protected by copyright and other intellectual property laws. Subscribers are granted a limited, non-transferable license to access the services for personal use.

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Limitation of Liability

The Tutor Connect Hub will not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use the platform. Our total liability is limited to the subscription fee paid by the subscriber during the previous subscription period.

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Termination

 
By The Tutor Connect Hub

We reserve the right to terminate subscriptions without notice in cases of breach of terms and conditions or misuse of the platform.

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By the Subscriber

Subscribers may cancel their subscriptions at any time by notifying customer support. Access to services will continue until the end of the paid subscription period.

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Privacy Policy

The collection, use, and storage of subscriber data are governed by our Privacy Policy, available on our website [URL]. Subscribers must review and agree to the Privacy Policy as part of these terms.

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Dispute Resolution

Any disputes arising out of these terms will be subject to the exclusive jurisdiction of the courts of England and Wales. We encourage informal resolution before initiating legal proceedings.

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Amendments

The Tutor Connect Hub reserves the right to amend these terms and conditions. Subscribers will be informed of any changes via email or notifications on the platform. Continued use of our services following amendments constitutes acceptance of the revised terms.

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Contact Information

For inquiries regarding these terms and conditions, please contact us at:

 

Agreement

By registering for a subscription, you acknowledge that you have read, understood, and agree to these terms and conditions.

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